Tag Archives: hvac

HPHI (Ultimate Comfort) Brochure Available

We now have a High Performance HVAC Installation (HPHI) customer brochure available. Contractors performing HPHI installations can provide the brochure to customers to help them understand the benefits of a properly-sized system. Contact your Account Manager to get your customized HPHI brochures today! Not yet able to offer HPHI Installations? Learn more about offering HPHI […]

Customer Service Skills Needed by HVAC Technicians

The BLS reports that employers sometimes prefer candidates with technical training to those with no secondary education. In addition to having substantial technical expertise, HVAC technicians should also possess good customer service skills. Here are some customer service tips for HVAC techs entering the field. Learn to Listen Listening to customers about the specific issues […]

High Performance HVAC Installation (HPHI) Kicker

Interested in adding the High Performance HVAC Installation (HPHI) kicker to your Home Upgrade jobs? HPHI yields increased energy savings benefits and enhanced comfort for customers. You can read more about the HPHI Initiative, watch Dan Perunko’s presentation, and apply for training on our website here.

Winter Refrigerant Charge Verification for Final Permits

To comply with SB 1414, Home Upgrade participating contractors must upload a copy of the signed-off permit after final inspection for jobs with air conditioners and heat pumps. The requirement may impact the typical job completion process for some of you, as standard refrigerant charge verification cannot be completed if the ambient outdoor temperature is […]

Permit Closure Requirements for All AC and Heat Pump Installations

A new law, SB1414, requires PG&E to collect proof of permit closure before paying energy efficiency rebates or incentives for central air conditioning or heat pumps and their related fans beginning January 1, 2017. Why Does This Matter to Me? Customers already self-certify that their projects comply with all applicable permitting requirements and that they […]